Terms of service

Last Updated: September 17, 2026

Welcome to holyslug.com, operated by HolySlug LLC (“HolySlug,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our Website, or by placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or purchase our products.

1. About HolySlug

HolySlug is a precision manufacturing brand specializing in precision slug engineering, tooling, and related products.

Our products may be technical products intended for specific applications. Customers are responsible for determining whether a product is suitable and lawful for their intended use.

2. Eligibility and Legal Compliance

By using this Website or placing an order, you represent that:

You are legally capable of entering into a binding agreement.
You meet any applicable minimum age requirements in your jurisdiction.
Your purchase and use of our products comply with all applicable laws and regulations.
You are authorized to use the payment method provided for your order.

Certain products may be subject to additional restrictions depending on the destination country, state, province, or local jurisdiction.

You are solely responsible for ensuring that the purchase, importation, possession, and use of any product you order from HolySlug are legal in your jurisdiction.

We reserve the right to refuse or cancel an order where we reasonably believe that the transaction may violate applicable laws or regulations.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, and other information displayed on the Website are accurate and current.

However:

Product images may differ slightly from the actual product.
Minor variations in appearance, finish, packaging, or manufacturing may occur.
Specifications may be updated from time to time.
Availability may change without notice.

Unless expressly stated otherwise, dimensions and specifications shown on the Website should be understood as product specifications rather than a guarantee of a particular result in every application.

We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

4. Orders

When you place an order through our Website, you are submitting an offer to purchase the selected products.

An order is not considered accepted until we have confirmed the order.

We reserve the right to:

Accept or decline an order
Limit quantities
Cancel an order
Correct pricing or product information errors
Request additional information before processing an order

If we cancel an order after payment has been received, we will provide an appropriate refund for the cancelled portion of the order.

5. Pricing and Payment

All prices displayed on the Website are subject to change without notice.

The applicable product price is the price displayed at the time the order is submitted, unless there is an obvious pricing or system error.

Depending on your location and the payment method used, additional charges may apply, including:

Sales taxes
VAT or other applicable taxes
Import duties
Customs fees
Brokerage or clearance fees
Other government-imposed charges

Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer.

Payments may be processed through third-party payment providers. Your use of such payment services may also be subject to the provider’s terms and conditions.

6. Shipping and Delivery

Orders are normally processed and dispatched within 48 hours after the order is confirmed, excluding weekends, holidays, and circumstances beyond our reasonable control.

Delivery times shown on the Website are estimates and are not guaranteed delivery dates.

Delivery may be affected by:

Customs clearance
Weather
Carrier delays
International transportation conditions
Incorrect or incomplete address information
Import restrictions
Government inspections
Other circumstances outside our reasonable control

For additional information, please refer to our Shipping & Delivery policy.

7. Customs, Duties, and Import Requirements

International orders may be subject to customs duties, taxes, import fees, permits, restrictions, or other requirements imposed by the destination country.

Unless expressly stated otherwise at checkout, the customer is responsible for understanding and complying with applicable import requirements and for paying any applicable customs duties, taxes, or fees.

HolySlug does not guarantee that a product will be permitted for import into every jurisdiction.

If a shipment is refused, abandoned, returned, or delayed because of customs requirements, import restrictions, unpaid charges, or customer-provided information, the customer may be responsible for applicable return shipping, reshipping, customs, duties, taxes, and other related costs.

8. Restricted Destinations

We may restrict or refuse shipments to certain countries, regions, or territories where applicable laws, regulations, sanctions, carrier policies, or other circumstances prevent us from fulfilling an order.

We currently do not ship orders to Mainland China, Hong Kong, or Taiwan.

We reserve the right to update our shipping destinations and restrictions without prior notice.

9. Product Use and Customer Responsibility

Customers are responsible for using our products in accordance with applicable laws, regulations, safety requirements, and appropriate technical practices.

HolySlug does not provide legal advice regarding the legality of a customer’s intended use, possession, modification, or application of a product.

Before purchasing or using a product, customers should independently determine whether it is suitable for their intended application and whether such use is lawful in their jurisdiction.

Where applicable, customers should follow all manufacturer instructions, safety procedures, and relevant industry standards.

10. Returns, Refunds, and Order Changes

Returns and refunds are subject to our Returns & Refunds policy.

Customers may be responsible for return shipping, reshipping, customs charges, duties, taxes, and other costs when an issue results from:

Ordering the wrong specification
Providing an incorrect or incomplete shipping address
Refusing delivery
Failure to complete customs procedures
Failure to pay applicable import charges
Change of mind
Other customer-caused circumstances

If a product is confirmed to have a manufacturing or quality issue attributable to HolySlug, we will provide an appropriate remedy in accordance with our Returns & Refunds policy.

11. Intellectual Property

All content on the Website, including but not limited to:

Logos
Brand names
Product names
Product images
Photographs
Videos
Text
Graphics
Designs
Technical materials
Website layout and content

is owned by HolySlug or its respective licensors and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, publish, sell, license, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.

12. User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

13. Prohibited Activities

You agree not to use the Website to:

Violate applicable laws or regulations
Commit fraud or facilitate fraudulent transactions
Interfere with Website security or operation
Attempt unauthorized access to Website systems
Introduce malicious software or code
Scrape or systematically copy Website content without permission
Misuse our products or Website services
Engage in activities that may damage HolySlug or other users

We may suspend or terminate access to the Website where reasonably necessary to protect our services, users, or business.

14. Third-Party Services and Links

The Website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics services, or other external services.

HolySlug does not control and is not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their separate terms and privacy policies.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

The Website will always be available or uninterrupted.
The Website will be completely error-free.
Product information will always be free from errors.
Every product will be suitable for every customer’s intended application.
Products will produce a particular result in every application.

Nothing in these Terms excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited under applicable law.

16. Limitation of Liability

To the maximum extent permitted by applicable law, HolySlug and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

Use of or inability to use the Website
Use, misuse, or inability to use a product
Shipping or customs delays
Import restrictions
Third-party services
Unauthorized access to information
Events outside our reasonable control

To the extent permitted by applicable law, HolySlug’s total liability arising from a specific purchase will not exceed the amount actually paid to HolySlug for the product giving rise to the claim.

This limitation does not apply where prohibited by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HolySlug LLC and its officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

Your violation of these Terms
Your violation of applicable laws or regulations
Your misuse of the Website or our products
Your infringement of another person’s rights
Information you provide that is inaccurate or misleading

18. Force Majeure

HolySlug will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
War or armed conflict
Government actions
Epidemics or pandemics
Labor disputes
Transportation disruptions
Internet or telecommunications failures
Customs delays
Carrier disruptions
Other events beyond our reasonable control

19. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws of their country, state, or jurisdiction.

20. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

22. Entire Agreement

These Terms, together with our applicable policies and other terms expressly incorporated into them, constitute the agreement between you and HolySlug regarding your use of the Website and purchase of our products, except where additional written terms apply.

23. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

HolySlug LLC

Website: holyslug.com

Email: hello@holyslug.com