Shipping Policy

Last Updated: July 29, 2026

Thank you for choosing HolySlug. We are committed to processing and shipping every order as efficiently as possible while ensuring the quality of our precision-manufactured products.

Please review the following shipping information before placing your order.

1. Order Processing

All orders are processed after payment has been successfully received and verified.

Most orders are processed within 1–3 business days. During periods of high order volume, holidays, or unforeseen circumstances, processing times may be slightly longer.

Orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Destinations

HolySlug currently ships to most countries and regions where our products are legally permitted.

If shipping restrictions apply to your destination, we will notify you as soon as possible after your order is placed.

Customers are responsible for ensuring that the products ordered comply with all applicable laws and regulations in their country or region.

3. Estimated Delivery Time

Estimated delivery times begin after your order has been processed and shipped.

Typical international delivery times are:

These delivery estimates are provided for reference only and are not guaranteed.

Actual delivery times may be affected by customs inspections, weather conditions, transportation delays, carrier operations, public holidays, or other factors beyond our control.

4. Shipping Costs

Shipping charges are calculated during checkout based on the destination, package weight, dimensions, and selected shipping method.

Any applicable shipping charges will be displayed before your order is finalized.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking information may require some time to become active after the carrier has accepted the shipment.

6. Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, customs fees, brokerage fees, or other government-imposed charges.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

HolySlug has no control over customs procedures or the amount of any applicable duties or taxes.

7. Customs Delays

Customs clearance procedures vary by country and may occasionally result in shipping delays.

HolySlug is not responsible for delays caused by customs authorities or other government agencies.

We appreciate your patience should such delays occur.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If an incorrect or incomplete shipping address results in additional shipping charges, return shipping costs, storage fees, or reshipment expenses, those costs will be the responsibility of the customer.

If an order has not yet been shipped, please contact us as soon as possible if you need to update your shipping information.

9. Lost, Damaged, or Missing Shipments

If your shipment is lost, arrives damaged, or appears to be missing, please contact us promptly after delivery or the expected delivery date.

We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

Depending on the circumstances, we may provide a replacement, reshipment, or refund.

10. Delivery Refusal

If a shipment is refused by the customer or cannot be delivered due to customer-related reasons, including failure to complete customs clearance or failure to accept delivery, the customer will be responsible for any resulting shipping charges, return shipping costs, customs charges, taxes, storage fees, or other related expenses.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us using the contact information available on our website.

We are always happy to assist you.