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Questions about an order, a product, or a return — reach out directly or check the answers below.
Get in Touch
Email us directly at hello@holyslug.com and we'll respond within one business day.
Frequently Asked Questions
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Shipping Information
Orders are processed within 1-2 business days and shipped via tracked courier. Delivery times vary by destination; a tracking number is emailed as soon as your order ships.
Warranty Terms
Every HolySlug die is covered against manufacturing defects in material and workmanship. This warranty does not cover damage from improper use, modification, or normal wear.
Return Policy
Unused products in original condition may be returned within our standard return window for a refund or exchange. Contact us before returning any item so we can provide return instructions.